Please note that these Terms are for the use of website only and that if you wish to take a managed let of any of our premises that will be governed by a separate contract between us.
This website and its content are provided for general information only and not intended for use without professional advice. Whilst every effort has been made to ensure the content on this website to be true and accurate and uptodate the law and regulations change continually, and unintentional errors can occur. All content is provided “as is” and we give no assurances or warranty regarding the accuracy, completeness or currency of any of the content or the suitability of the same for any particular purpose. Your use of the information and materials on this website is entirely at your own risk. Nothing in this website constitutes financial, legal or other professional advice nor is it intended to be a substitute for these. It is your own responsibility to ensure that any information or services available through this website meet your specific requirements. Please therefore do not act directly on anything you read but contact us for advice on your specific circumstances.
We do not warrant that access to this website will be uninterrupted or entirely error free.
Whilst it is our policy to virus check documents and files before they are posted on this website we cannot guarantee that documents or files downloaded from this website will be free from viruses and we do not accept any responsibility for any damage or loss caused by any virus. Accordingly, for your own protection, you must use virus-checking software when using this website.
This website is protected by copyright and database rights. Unless otherwise stated the copyright and all other intellectual property rights in all other material on the website (including without limitation photographs and graphical images) are owned by us or our licensors. Permission is given for the downloading and temporary storage of one or more of these pages for the sole purpose of viewing them on a stand-alone personal computer or monitor for your private use or for non-commercial research. Permanent copying or storage of any of these pages (or any part thereof) or the re-distribution thereof by any means (including publishing or incorporating them in any other website or electronic information or retrieval system) is not permitted without our prior written consent. In particular you are not allowed to modify any downloaded documents or related graphics nor use any graphics separate from the corresponding text. Nothing in these Terms constitutes a licence to use or copy any part of the website except as expressly provided for herein. All rights not hereby expressly granted are hereby reserved.
If you breach the terms of this provision your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts from the website.
Your Use of The Website
You warrant to us that when using the website you will not:-
• Copy, alter, modify or delete any of its content
• Introduce any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or to surreptitiously intercept, access without authority or expropriate any system, data or personal information; or
• Cause the website to be interrupted, damaged or rendered less efficient such that the effectiveness or functionality of the website is in any way impaired.
Use of this site by you for any purpose which may be unlawful in the United Kingdom or in your jurisdiction if you are located outwith the United Kingdom is strictly prohibited and you agree to keep us fully indemnified against any claims, losses, liability, damages or expenses arising out of misuse by you of any part of this website or of the information or materials contained in it.
This website may from time to time provide links to, and content from, other Internet sites and resources. However, given that monitoring the amount of information disseminated and accessible via those sites and resources is impractical and beyond our resources such information cannot be guaranteed to be accurate and up to date and is not endorsed by us. If you decide to access any third-party websites linked to this website you do so entirely at your own risk. If you use the links to leave this Site and visit a website operated by a third party, we do not have any control over that website. Accordingly, we cannot be responsible for the protection and privacy of any information which you may provide while visiting such websites. In every case you should exercise caution and look at the privacy statement applicable to the website in question.
Links by you to this website, and specifically framing or deep linking may only be permitted if you first obtain our express written consent and will be subject to such conditions as we may see fit to impose.
We expressly exclude liability and responsibility for any amount or kind of loss or damage (including without limitation any direct, indirect, punitive or consequential loss or damages, any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption and whether in delict or tort (including without limitation negligence), contract or otherwise) in connection with the use of this website or in connection with the use, inability to use or the results of use of the website, any websites linked to the website or material on such website including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the website or your downloading of any material from this website or any websites linked to the website.
Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by negligence, fraud, misrepresentation as to a fundamental matter or any liability which cannot be excluded or limited under applicable law.
Use of data that you provide to us is governed by our privacy statement.
If we fail to exercise or delay in exercising any right or remedy under the Terms or by law, that will not constitute a waiver of our rights or remedy nor shall it prevent us from exercising that right or remedy in whole or in part in the future.
If any provisions of the Terms (or part of a paragraph or provision) is found by any court to be invalid, unenforceable or legal the other provisions shall remain in force.
This website is operated and controlled from the United Kingdom and the Terms and your use of this website are governed by and construed in accordance with the laws of Scotland and shall be subject to the exclusive jurisdiction of the Scottish Courts.
Appointments and Packages/Blocks
All appointments, packaes and/or blocks are only confirmed when you reveive a confirmation email and/or text message confirming the appointment.
We have a cancellation policiy for all appointments paid or not paid of 48 hours. This means should you look to cancel or change your appointment within 48 hours of your appointment time you will lose the appointment (treatment session) if is one within a pre paid block or package. If the appointment is a single session you will be charged the full amount of the appointment or asked to pay within 5 days. We do however do our best to rearrange appointments however if this is not possible you will be charged or lose the appointment and may be refued furture treatment.
Any purchases made have a 30 day period from the time of payment to claim a refund. If you request a refund longer than 30 days after payment you will be refused.
Money Back Guarantee
All our money back guarantee offers require you to ask for your money back before leaving the clinic during your first session. This means you must ask your therapist for a refund either during your appointment or within 1 hours of leaving the clinic. Once the one hour time slot is reached you cannot claim the refund from the offer. All our money back guarentee offers only apply for new clients and include their intial assessment and treatment sessions or first of a package/block (your first session only).
Money back Guarentee does not apply to vouchers or deals such as ITISON or any other promotion.